Refund policy

 

 

 

 

We want you to be completely satisfied with your purchase from BAZHANA.  

If you are not happy with your order, you may request a return within 14 days of delivery.  

Conditions for returns:  

- Items must be unused, unworn, and in the original packaging.  

- Proof of purchase (receipt or order confirmation) is required.  

- Shipping costs for returns are the responsibility of the customer, unless the product is defective or damaged.  

Refunds:  

- Once we receive and inspect the returned item, we will notify you.  

- If approved, the refund will be processed to your original payment method within 5–7 business days.  

Exchanges:  

- If you need a different size or style, please contact us before returning the item.  

Contact:  

If you have any questions about returns, plea